How I Help You
Jeanne Bliss helps companies and people become the best version of themselves. She guides them to define, build and live the behaviors and actions that will fuse customers to them, and ultimately create deep and memorable relationships. Creating these deeper relationships has been Jeanne’s singular mission for over 35 years. First, as the inaugural Chief Customer Officer at Lands’ End, Coldwell Banker, Allstate and Microsoft Corporations. Then since 2002, guiding over 20,000 leaders around the world to understand that improving lives should be their most important strategic vision. In a marketplace that values congruence of heart (what you know is right) and habit (how you act), the memory of how you make people feel is the greatest currency of your brand. Having delivered speeches and workshops for nearly every business vertical in B2B and C2B companies, Jeanne helps leaders and organizations build the road map toward this deep and genuine customer experience that creates lasting memory and earns passionate advocates both inside and outside of your business.
Jeanne Bliss is known fondly as the “Godmother” of customer experience.
Earning Admirable Growth Isn’t Soft.
It’s an outcome of your leadership & behavior.
Leadership bravery sets companies and people apart. It begins with deciding how a company will and will not grow. With understanding customers’ lives and their goals. With choosing how they want to be remembered. And in walking away from practices that get in the way.
Leadership bravery that earns admirable growth is rooted in trust. In belief. And in a deliberate commitment to earn growth with congruence of heart (what people know is right) and habit (what they are nurtured and rewarded to do at work).
Where do you begin this journey of admirable growth? By thinking of others. By considering these questions: Who will remember you? Where will you fit into the story of people’s lives? How will you contribute? What will your business do to make lives better?
My purpose is to be your guide.
To help you show the best version of yourself to the world, the marketplace, and your employees.
As Your Guide, I Accelerate YOUR Path to Leadership Bravery, and Admirable Growth.
My 35-year career has been SINGULARLY FOCUSED on only this work: guiding business behavior to improve lives.
This is how I can take years off your learning curve.
Read my story: 35 years of leading transformations.
How I Help
how i help you
This is personalized coaching between you, me, and your company. Together we architect a customized plan specific to your business, leaders, culture, maturity, and goals. Then I guide and coach you to advance your path to admirable business behavior, experiences, and growth.
I will unite and establish clarity for your leadership team, facilitating them to define, invigorate, and advance your path to admirable growth.
My keynotes and included resources give you inspiring, real-world and practical… capsules of action to help you find your path or accelerate it.
“Three Blocks Long”
In this 3-month sprint, together, we will work on the three-dimensions of work that bring out and bring to life your “Three-blocks Long.” This includes finding the dimensions for how you want to be remembered, and for how you will fuse people to you; to earn growth that comes from memories crafted to improve lives.
CCO / CXO
I am pleased to announce the launch of a Chief Customer Officer and Chief Experience Officer Mastermind and networking group made of global C-Suite leaders. Together we will architect this group and how it engages with one another.
“No one knows more about Experience Leadership than Jeanne Bliss.”
Scott Dille, Senior Vice President, Northern Trust Bank